Neosurf

Neosurf has been on the scene as a prepaid card since 2004. It has since become a popular payment method for online merchants around the world. It is currently available in 55 countries. This number includes Canada, which is why it is a well-known payment option among Canadian online gamblers.

Casinos that accepts Neosurf 2022

Leovegas casino Approved in canada
Read review
Play now
Royal panda casino Approved in canada
Read review
Play now
Mr vegas casino Approved in canada
Read review
Play now
Videoslots Approved in canada
Read review
Play now
Casumo Approved in canada
Read review
Play now
ComeOn Casino Approved in canada
Read review
Play now
Royal Vegas Approved in canada
Read review
Play now
Jackpot City Approved in canada
Read review
Play now
Spin Casino Approved in canada
Read review
Play now

Table of Contents

  1. How can I use Neosurf at online casinos in Canada?
  2. How can I use Neosurf at online casinos in Canada?
  3. Transactions at Neosurf casinos
  4. How to withdraw using Neosurf
  5. Limits, fees, and availability
  6. Neosurf on mobile
  7. Is Neosurf safe?
  8. Advantages of using Neosurf as an online casino payment method
  9. Disadvantages of using Neosurf as an online casino payment method
  10. Conclusion
  11. FAQs

Most individuals purchase prepaid cards that allow you to deposit funds into your casino account using a secret Personal Neosurf PIN number, but you can also opt for a Neosurf e-wallet and a Neosurf Mastercard.

You won’t need to disclose any credit card details when using Neosurf at online casinos thanks to the in-person transactions and secure online payments.

Want to know more? Then read our complete guide to Neosurf casinos now!

How can I use Neosurf at online casinos in Canada?

You won’t have any trouble performing transactions using Neosurf at online casinos in Canada. All you need to do is top up your card, access your 10-digit pin, and you’re good to go. Read on to learn more about how it all works.

Neosurf casino

How can I use Neosurf at online casinos in Canada?

You won’t have any trouble performing transactions using Neosurf at online casinos in Canada. All you need to do is top up your card, access your 10-digit pin, and you’re good to go. Read on to learn more about how it all works.

Transactions at Neosurf casinos

Neosurf is a popular payment provider among Canadian casino players because it offers anonymity together with a smooth user experience.

Next, we’ll talk about how to deposit at online casinos using the NeoSurf prepaid card as your preferred payment method.

Time needed: 20 minutes.

How to deposit using Neosurf

  1. Open a Neosurf account

    Go to the Neosurf website and create a free account by filling in the registration form. You will receive a secret Personal Neosurf PIN number – make sure to keep this in a safe place.

  2. Credit your Neosurf prepaid card

    There are two ways you can deposit funds into your Neosurf prepaid card:

    Neosurf deposit method 1: Find a retailer that sells Neosurf cards by using the store locator on the Neosurf website. You can pay for your Neosurf voucher in cash.

    Neosurf deposit method 2: Log in to your Neosurf account and use your Personal Neosurf PIN number to purchase a voucher online. You can also do this by accessing the websites of any of Neosurf’s online partners.

  3. Register at an online casino that accepts Neosurf

    Find an online casino listing Neosurf as an available deposit method and sign up by filling in the registration form. You may need to verify your phone number or your email address using a special link.

  4. Access the cashier

    Make your way to the cashier and select Neosurf as your preferred deposit method.

  5. Select your deposit amount

    Pick one of the pre-set deposit amounts or type in the amount you wish to deposit manually.

  6. Finalise your deposit

    Use the 10-digit code or pin number on your Neosurf voucher to transfer your funds.

  7. Wait for your deposit to arrive

    Funds are usually transferred instantly. However, it may take up to 24 hours for your deposit to appear in your casino account in some cases.

  8. Begin playing the games

    It’s now time to choose the game you want to play – enjoy!

How to withdraw using Neosurf

You won’t be able to withdraw using your prepaid Neosurf card. However, you’ll be able to withdraw if you have a Neosurf Mastercard or e-wallet via ATM or bank transfer respectively.

Let’s take a closer look at how to do cash out at online casinos in Canada offering Neosurf as a withdrawal method.

Check whether Neosurf is on the payments list
There are few online casinos in Canada that accept Neosurf as a withdrawal method. Check the payments page or contact customer support to find out if yours is one.

Apply for a Neosurf Mastercard or e-wallet
Follow the steps on the Neosurf website to open an e-wallet or order a Mastercard.

Select Neosurf in the cashier
Choose Neosurf as your preferred withdrawal method in the cashier.

Enter your withdrawal amount
Type in the amount you wish to withdraw. Follow the instructions to complete your cashout.

Complete the KYC process
If you haven’t already, you’ll need to submit your verification documents as part of the Know Your Customer (KYC) protocol. You’ll need copies of documents such as your passport, a recent utility bill, and a payslip to verify your identity, address, and source of wealth. The verification process usually takes between 24 and 72 hours. It is done to comply with anti-money laundering legislation and gambling regulations put into place by the casinos’ licensing bodies.

Wait for your funds
Your withdrawal will be processed as soon as you have completed the verification process. You can then access your funds by going to an ATM and making a physical withdrawal.

Limits, fees, and availability

It is completely free to open an account with Neosurf. The provider won’t charge you for transactions made to and from your casino account. Online deposits using Visa or Mastercard are also free. However, you’ll incur a 4.5% fee when paying for a Neosurf voucher, and a 1.5% fee when withdrawing from your e-wallet into your bank account. You may also be charged when withdrawing from an ATM.

The availability of the retail stores depends on where you are located. Unfortunately, there are not many available in Canada. If you live in an area with no Neosurf retailers, you can use transfer funds online.

When it comes to limits, the least you can deposit into your Neosurf account is $10 whereas the most you can deposit at one go is $200.  You will also need to comply with the limits put into place by the online casino itself: the standard minimums sit around the $10 – $30 range and the typical maximums range between $5,000 and $10,000. These numbers are true for both deposits and withdrawals.

Neosurf on mobile

You can access Neosurf on any device, meaning your next deposit is only a few clicks away regardless of where you are. Neosurf even has a native app for iOS and Android devices – you can download this for free in the Apple Store or the Google Play Store respectively.

We suggest signing up to a Neosurf casino that is optimized to work on smaller devices for a smoother gaming experience. The best online casinos in Canada are available through browsers like Chrome and Safari and may even have dedicated mobile apps.

Neosurf on mobile

Is Neosurf safe?

If used correctly, Neosurf is a secure and reliable payment method. Always keep your PIN a secret and do not use it on unreliable websites. You should also never dictate it over the phone or write it in an email. If you fear that someone may have your pin due to loss or theft, contact the Neosurf customer support team via email or live chat so that they can block your voucher and investigate the matter.

Not having to give your credit card details offers anonymity – this adds points to Neosurf’s reliability as a payment method. In-person cash payments safeguard your financial information. When using cards online, Neosurf prompts verification using Verified by Visa and MasterCard SecureCode to make sure it is really you attempting to make the payment.

It’s crucial to also check the security features of the online casino you sign up to. These typically include the Know Your Customer (KYC) protocol, encryption technology, and strong password requirements.

Advantages of using Neosurf as an online casino payment method

We’ve listed a few of the main advantages of using Neosurf at online casinos in Canada below.

  • No credit card needed
    In-person transactions keep your financial information safe as you will be able to pay in cash. All you need to do is find a Neosurf retail store close to you, which you can do on the Neosurf website.
  • Bonus availability
    You’ll find that most bonus offers are available for deposits using Neosurf prepaid cards, meaning you won’t miss out on anything.
  • Reputation
    Neosurf is used by hundreds of thousands of individuals around the world for both gaming and non-gaming purchases. The provider has built a strong reputation that proves that it is a reliable and secure payment method.
  • Mobile app
    Neosurf has developed a native mobile app for both Android and iOS users, meaning you can manage your funds regardless of where you are.

Disadvantages of using Neosurf as an online casino payment method

Nothing is perfect, including Neosurf. You’ll find some of the provider’s disadvantages next.

  • Fees
    Although Neosurf offers a lot of free features, you’ll pay a 4.5% fee when topping up your Neosurf voucher and 1.5% when transferring from your e-wallet to your bank account. These fees are rather high when compared to other payment methods in Canada.
  • Retail availability
    Canadian users may have difficulty finding a retail outlet close by. This highly depends on where in Canada you live. We suggest checking the map on the Neosurf website to see how far your closest Neosurf retail store is.
  • Withdrawals
    You will not be able to withdraw using your Neosurf prepaid card. However, you can do so by opening a Neosurf e-wallet and applying for a free Mastercard eligible for ATM withdrawals. You can also transfer funds from your e-wallet to your bank account.

Conclusion

Neosurf is a secure payment method that has a strong reputation, which is why its popularity doesn’t surprise us. To start off with, the provider offers anonymous in-person cash payments without the need of disclosing credit cards. You also have the option to purchase vouchers online.

Deposits are quick and easy – you won’t need anything except the 10-digit pin number on your Neosurf card. While you won’t be able to withdraw using your prepaid card, you can apply for an e-wallet and Neosurf Mastercard and cash out via bank transfer or ATM.

Ready to get started? Sign up to a Neosurf casino in Canada today!

FAQs

Is it safe to use Neosurf at online casinos in Canada?

Of course! Neosurf is a popular payment provider that is available at all the best online casinos in Canada. Opting for this prepaid card means you can perform in-person transactions using cash, so you won’t need to disclose any credit card details. This offers both security and anonymity with your payments.

Do I need to pay to use Neosurf in Canada?

It is completely free to open an account with Neosurf. It is also free to perform transactions to and from online casinos in Canada. However, you will pay a 4.5% fee when making in-person deposits and a 1.5% fee when withdrawing from your e-wallet to your bank account.

Can I use Neosurf to withdraw my online casino winnings?

You cannot withdraw your online casino winnings when using a Neosurf prepaid card. However, you can apply for an e-wallet and Neosurf Mastercard from the Neosurf website. These tools allow you to withdraw your winnings and then later cash out using bank transfers or by going to your closest ATM.

Does Neosurf have a mobile app?

Yes, it does. Neosurf has a dedicated mobile app for Android and iOS. You can download the Neosurf app for free from the Google Play Store or the Apple Store respectively. All you need is a stable internet connection to manage your Neosurf funds.